Lender was told money was being taken without authorisation, with cash used to buy credits for Claude chatbot ...

Kasisto, a company that builds AI chatbots for banks, has been sold to bank software provider Backbase. Processing Content Kasisto announced on Tuesday that it was purchased by the Amsterdam-based ...

The Tearsheet AI Innovation Awards recognize financial services companies using artificial intelligence to improve customer experience, drive operational excellence and shape the future of financial ...

AI is changing how people bank, save, borrow and ask for help. It could make finance faster, cheaper – and even more personal. But if customers cannot understand decisions, challenge mistakes or reach ...

Commonwealth Bank is trialling an artificial intelligence-based chatbot that could replace its call centre staff as the ...

Revolut is pioneering a unique AI strategy in banking with its proprietary foundation model, PRAGMA, designed to understand financial behavior holistically. Unlike competitors using fragmented AI ...

Ask a chatbot whether you can afford a car, and it will give you an answer. It just won’t be very good because it cannot see your paycheck, rent, or other bills. However, your bank can see all of that ...

Key insight: ConnectOne Bank brought agentic AI tools to its tech stack and is reporting improved efficiency within three months. What's at stake: AI is changing the way commercial banking employees ...

JMR Infotech, a global leader in digital transformation and banking technology solutions, today announced a new engagement with Tadhamun Bank Libya for the implementation of its AI-powered Smart ...