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Today I witnessed an elderly man struggling to use the new CVS iPad check-in system. He didn't speak English and didn't know how to use the technology. Instead of patience, he was met with what I felt was a rude response from a pharmacy technician. I spoke up because our seniors deserve kindness, dignity, and respect. Not everyone grows up with technology. ❤️ #RespectOurElders #CVS #CustomerService #LosAngeles
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